Accomodation

  • Superior Rooms

    Newlyweds that seek honeymoon hotels in Sri Lanka will find our lodging intimate and relaxing. Enjoy splendid views of the Hethersett plantation or the Randenigala valley from the comfort of the armchairs in your room while sipping a cup of tea made from leaves grown in our own plantations.

    Room description:

    • * Room size 20 sqm
    • * King size bed or twin beds
    • * Digital safe
    • * Fully stocked minibar (at a charge)
    • * Telephone with international direct dialling (at a charge)
    • * Free Wi-Fi
    • * Bath tub with overhead shower
    • * Room heater
    • * Tea and coffee-making facilities
    • * 24-hour room service(at a charge)
    • * Extra pillows and blankets
    • * TV with satellite and local channels
    • * Laundry service(at a charge)
    • * Hairdryer
    • * Free toiletries

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  • Premium Room

    Newlyweds that seek honeymoon hotels in Sri Lanka will find our lodging intimate and relaxing where you can get away from it all but still have access to pampering and fantastic amenities.

    Premium Rooms are larger and have a double aspect, providing even more spectacular views of the tea-covered hills and valleys. They also come with a DVD/CD player, and bathrobes and slippers. You can borrow DVDs from reception.

    Room description:

    • * Room size 32 sqm
    • * King size bed
    • * Digital safe
    • * Fully stocked minibar (at a charge)
    • * Telephone with international direct dialling (at a charge)
    • * Free Wi-Fi
    • * Bath tub with overhead shower
    • * Room heater
    • * Tea and coffee-making facilities
    • * 24-hour room service (at a charge)
    • * Extra pillows and blankets
    • * TV with satellite and local channels
    • * Laundry service (at a charge)
    • * Hairdryer
    • * Free toiletries
    • * DVD/CD player
    • * Bathrobes and slippers

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  • Executive Floor Deluxe

    Renowned for being one of the best hotels in Nuwara Eliya, Sri Lanka, our rooms on the top executive floor offer unparalleled views over the hills and valleys. Your every need is catered for, with butler service from 6am to midnight and canapés and fresh strawberries and cream in your room.

    Room description:

    • * Room size 19 sqm
    • * King size bed
    • * Digital safe
    • * Fully stocked minibar (at a charge)
    • * Telephone with international direct dialling (at a charge)
    • * Free Wi-Fi
    • * Bath tub with overhead shower
    • * Room heater
    • * Tea and coffee-making facilities
    • * 24-hour room service (at a charge)
    • * Extra pillows and blankets
    • * TV with satellite and local channels
    • * Laundry service (at a charge)
    • * Hairdryer
    • * Free toiletries
    • * DVD/CD player (DVDs can be borrowed from the butler counter)
    • * Bathrobes and slippers
    • * Fresh strawberries and cream
    • * Canapes and crushed ice
    • * Turndown service with fresh flowers and hot water bottles
    • * Pillow menu (six different varieties of pillows per room)
    • * Duvets
    • * Express check-in and check-out
    • * Butler service 6am to midnight

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  • Junior Suite

    Junior Suite offers a master bedroom and sitting area on the executive floor providing breathtaking views over the plantations around the hotel.

    Room description:

    • * Suite size 37 sqm
    • * King size bed
    • * Digital safe
    • * Fully stocked minibar (at a charge)
    • * Telephone with international direct dialling (at a charge)
    • * Free Wi-Fi
    • * Bath tub with overhead shower
    • * Room heater
    • * Tea and coffee-making facilities
    • * 24-hour room service (at a charge)
    • * Extra pillows and blankets
    • * TV with satellite and local channels
    • * Laundry service (at a charge)
    • * Hairdryer
    • * Free toiletries
    • * DVD/CD player (DVDs can be borrowed from the butler counter)
    • * Bathrobes and slippers
    • * Fresh strawberries and cream
    • * Canapes and crushed ice
    • * Turndown service with fresh flowers and hot water bottles
    • * Pillow menu (six different varieties of pillows per room)
    • * Duvets
    • * Express check-in and check-out
    • * Butler service 6am to midnight

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  • Flowerdew Suite

    Those seeking sanctuary at a Nuwara Eliya Hotel in Sri Lanka will find Heritance Tea Factory a refreshing change of pace. Named after the planter who founded the Hethersett estate in 1879, this is the highest elevated room in Sri Lanka, situated 2 km above sea level. It feels as if you are on top of the world, as windows on three sides of the bedroom provide a triple aspect of Ragala and Randeingala reservoir. A sofa bed can be converted to an extra bed for a family.

    You can dine in your own sitting room with butler service, or relax after a day’s sightseeing in front of the 48-inch flatscreen TV. And the bathroom has a Jacuzzi for an invigorating soak as well as a separate rainshower cubicle.

    Room description:

    • * Suite size 45 sqm
    • * King size bed
    • * Digital safe
    • * Fully stocked minibar (at a charge)
    • * Telephone with international direct dialling (at a charge)
    • * Free Wi-Fi
    • * Room heater
    • * Tea and coffee-making facilities
    • * 24-hour room service (at a charge)
    • * Extra pillows and blankets
    • * 48-inch flatscreen TV with satellite and local channels
    • * Laundry service (at a charge)
    • * Hairdryer
    • * Free toiletries
    • * DVD/CD player (DVDs can be borrowed from the butler counter)
    • * Tea Factory bathrobes and slippers
    • * Fresh strawberries and cream
    • * Canapes and crushed ice
    • * Turndown service with fresh flowers and hot water bottles
    • * Pillow menu (six different varieties of pillows per room)
    • * Duvets
    • * Express check-in and check-out
    • * Butler service 6am to midnight
    • * Sofa bed

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Bars and Restaurants

  • Heritance Cuisine

    Heritance cuisine relies on local and regional ingredients, therefore you will find different specialities at each Heritance Hotel.

    For example, at Heritance Tea Factory, our Chena menu provides a showcase for Heritance cuisine. Chena was a traditional mode of growing certain grains and vegetables without any chemicals or pesticides in the dry zones of Sri Lanka.

    The farmers stayed in a hut, built in a tree or higher part of the Chena, to guard their crops during the night from marauding animals such as wild boar. Occasionally they would chant “Pal kavi!” loudly to scare away the animals – and also to overcome boredom!

    Chena cultivation is still practiced in some parts of the country but is gradually fading away as more farmers use chemical fertilizers and pest control.

  • Kenmare Restaurant

    Main restaurant is the former sifting room of the old tea factory. Most of the original girders and ironwork remain intact, while the service stations are decorated with some of the factory’s packing cases.A table by the window is highly sought after so that you can admire the view over the surrounding tea plantations while eating. At night, candles on the tables and live piano or guitar music add to the ambiance.We also offer special vegetarian, Jain and children’s menus – please ask the reception or restaurant manager for details.

    BREAKFAST

    The buffet breakfast caters to all tastes, starting with wide variety fruits and juices, cereals and breads. Waffles and omelettes are cooked to order and delivered to your table, or you can choose from sausages, scrambled egg, grilled beef and other hot options.

    Or perhaps you’d like to try a traditional Sri Lankan breakfast, such as milk rice, hoppers or pittu, served up with fish and chicken curries, dahl, chickpeas and grated coconut.

    Breakfast is served from 6.30-9.30am.

    LUNCH

    Guest can choose from a western-style main course that comprises of pan-fried mullet or Tex-Mex chicken; or they can savour a traditional Sri Lankan rice & curry meal which includesdishes like dry beetroot curry, devilled chicken and jack fruit curry.

    Lunch is served from 12.30-2.30pm.

    DINNER

    You have several options for dinner in the Kenmare Restaurant.

    Our ever-popular buffet spans the globe, as white-hatted chefs in the copper-covered service stations carve roast lamb, prepare a masala vegetable roll with chilli sauce, or grill kofta kebabs to order. Help yourself to rice, vegetables, soup, salad and pasta, or go local with rice and curry in the Sri Lankan corner. Finish off with fresh fruit or, if you still have room, a range of desserts from cheesecake to chocolate mousse.

    Alternatively, our à la carte menu offers a choice of fusion, Western and local cuisine. How about swordfish with a cumin and coriander crust, smoked over teawood and served with home-made pickled vegetables? Or dark and white chocolate terrine with Grand Marnier orange and mint sabayon?

    If you’re keen to continue in the tea theme, we have a special tea menu that incorporates the fabled leaf in every course, like smoked chicken salad with tea vinaigrette, or baked mullet with a tea and coconut crust with tomato garlic sauce and curry leaf pesto.

    Finally, for a gourmet treat, make sure you try our Chena menu, which shows our Heritance cuisine at its best.

    Dinner is served from 7.30-10pm. Dress code is smart casual (no shorts please).

  • Railway Carriage Restaurant

    From the moment the railway master blows his whistle to welcome you aboard, you know that you’re in for a unique dining experience.

    TCK 6685, a third-class carriage of the Udapussellawa narrow-gauge railway line that used to transport tea but closed down in 1950, has been converted to a fine-dining restaurant. Its former passengers would marvel at today’s menu, with its range of top-quality ingredients from around the world – smoked salmon from Norway, beef and lamb from Australia, duck from the US. And of course there’s an international wine list to match.

    The executive chef himself takes your order to discuss any particular preferences you may have. Then it’s time to sit back and enjoy the ride through six courses, or “stations”. With candlelight reflected in the gleaming teak and brass, it’s a delightfully nostalgic experience.

    Portions are well balanced and beautifully presented – all the vegetables and herbs come from the hotel’s own organic vegetable patch. And the service adds to the sense of theatre, as the cloche is lifted from your main course with flourish.

    With only 16 covers a night, be sure to book your seat – this is one journey you mustn’t miss!

  • Hethersett Bar

    This is the former packing room of the original tea factory, and is the perfect place for an aperitif before dinner or a relaxing cigar and digestif. It’s the only public area of the hotel where smoking is allowed.

    Our friendly barmen are always happy to whip up a cocktail – maybe a heady mix of old arrack, passionfruit cordial and fresh lime juice. We also run special themed weeks, such as different flavours of margarita, or Australian wines.

    And if you’re just looking for a light bite rather than a full meal, our menu of bar snacks will fit the bill.

    Open: 7am-midnight daily

  • Goatfell Bar

    You could try a different tea every day for three weeks and still not get through all the varieties offered by our specialist tea bar!

    Along with our home-produced teas, we stock several kinds of flavored tea, from melon and mango to raspberry and rose.

    You can also buy some souvenirs of the hotel to take home with you – as well as tea, of course!

    Open: 7am-11pm daily

Facilities and activities

  • SPA

    Philosophy is simple : Misty Mountain Spa want to make you feel better and more beautiful. There are three fundamentals: professional expertise, professional treatments and professional products.

    Misty Mountain Spa owns line of blended pure massage oils and genuine herbal cosmetics are made in Sri Lanka from the finest natural ingredients.

    Managed by Diviyan Spa, honest and professional therapists from Bali are trained in spa centre in Indonesia. They will ensure that you have a relaxing, rejuvenating, enjoyable and memorable experience.

    Misty Morning Spa offers a complete range of services to pamper you: choose from massage therapies, body treatments, facials and nail care. There is also a selection of packages combining several treatments.

    There are also three treatment rooms, a small steam room and a Jacuzzi. The water comes straight from the hotel’s own mountain spring.
  • ACTIVITIES & EXCURSION

    The cool breezes and breathtaking landscape around the hotel are perfect for exploring the area by bike. And most of the tracks around the hotel are virtually free of traffic, so you can concentrate on enjoying the views.

    Excellent mountain bikes are well suited to the rugged terrain and are regularly checked and maintained for your safety and comfort. Small putting green next to the Mini Tea Factory is free to hotel guests. Ask the reception if you would like to borrow the putting equipment. Pool table is in the Goatfell Bar. Monopoly, Scrabble, Carom, Chess, Darts are available from reception. Just ask if you are interested in borrowing these. There is an 18-hole golf course at Nuwara Eliya, about 30 minutes’ drive. Visitors are very welcome to play. Please ask the reception for information. Tea tasting is the process in which a trained taster determines the quality of a particular tea. Due to climatic conditions, topography, manufacturing process, and different clones of the Camellia sinensis plant (tea), the final product may have vastly differing flavors’ and appearance. These differences can be tasted by a trained taster in order to ascertain the quality prior to sale. For the ultimate holiday souvenir, how about taking home a packet of tea that you picked yourself?

    At Heritance Tea Factory will deck you out in local attire – saree for the ladies, sarong for the gentlemen – and provide you with a basket in which to collect your leaves.

    Then will take you out to organic tea fields and show you which leaves to pluck. You’ll find that it takes a bit of practice to make sure the leaves end up in your basket rather than on the floor!

    Professional tea pluckers will accompany you – you’ll be amazed at how efficiently and quickly they manage to fill their baskets by comparison.

    Then return to the Heritance Mini Tea Factory, where chief tea taster, Nadaraj, will inspect your efforts. He will reject any leaves that are unsuitable, so you must pay attention when picking, or all your efforts will be in vain!

    Nadaraj will take you on a tour of the Mini Tea Factory and explain the whole process, from the initial drying (withering) of the leaves, through rolling, fermenting and sifting, to produce the different types of tea.

    Finally, you can taste the different teas, from flowery pekoe to green tea and teabag dust, to appreciate for yourself the differences in colour, flavour and strength.

    The next day, a packet of your very own tea will be ready for you to take home. So every time you have a cuppa you will be reminded of your wonderful stay at Heritance Tea Factory. The bell captain, Meiyappan, leads nature treks three times a day. He’ll take you through the plantations, explaining how the bushes are picked once a week and pruned every five years. You’ll also see a 95-year-old mother bush, from which around 2,500 cuttings are taken every year.

    Meiyappan will entertain you with tales of the wild boar, buffalo and even occasional leopards that roam the area at night! Less alarmingly, he will point out some of the 50 varieties of birds that can be seen locally. Many, like the yellow-eared bulbul or the Sri Lanka white eye, are endemic to this area. You may also see porcupine burrows and beautiful butterflies.

    If the local temple is open, you can visit to see the colourful Hindu statues and receive a pottu mark on the centre of your forehead. Even if the temple is closed, you’ll be able to observe members of the 150 village families as they mark out vegetable beds with cut-glass precision or water their beetroot and leeks. When not at school, the children bowl hoops or scratch out a cricket pitch on a rare strip of flat ground.

    Finally, you’ll climb a ridge for wonderful panoramic views of the lush plantations and misty hills.

    Nature treks last about 2 hours and run three times daily, at 6.30 am, 10 am and 4 pm. Please wear sturdy shoes. Surrounded by hills and tea plantations, the town of Nuwara Eliya enjoys spring-like weather throughout the year. A favourite retreat of the British during colonial times, the town is dotted with English country style houses and half-timbered bungalows, with names like Sunhill Cottage or Windsor Hotel. No surprise it’s earned the name "Little England".

    The Holy Trinity Church might have stepped out of any village in England, with its Gothic architecture and eclectic collection of memorials, while the “pink post office” features a clock tower.

    The Grand Hotel, Hill Club and Golf Club also hark back to a previous era, where tea by a log fire, overlooking the lawns with topiary and roses, might be followed by a spot of billiards. The golf course is open to visitors.

    For a picturesque stroll, stop by the well-maintained Victoria Park or head for Gregory’s Lake, which is located just south of the town. You can also hire boats here.

    Alternatively, for a bit of local colour, Bale Bazaar is where the locals head to stock up on warm clothing.

    In April and May the town is crowded with Sri Lankans attending dressed in their finery for the Derby at the Turf Club; at other times of the year it’s much quieter, with apparently stray horses quietly wandering along the road. Sripada (Adam’s Peak)

    Sripada (sacred footprint) or Samanalakande (butterfly mountain) has been the object of worship and pilgrimage for centuries for all major religions. The British referred to this mountain as Adam’s Peak. Watching the dawn from Sripada is a rare experience. On clear days you can see the shadow of the peak cast on the surrounding forest canopy as the sun rises. The ‘pilgrim season’ begins on the poya (full moon monthly Buddhist holiday) day in December, and runs until the start of the April monsoon.

    Distance from hotel: 100 km
    Travelling time: 2.5 hours

    Pidurutalagala

    To the north of Nuwara Eliya rises Pidurutalagala (in Sinhala this translates as straw plateau rock), the highest mountain in Sri Lanka, with a peak 2,524m above sea level. For a view of the summit and a superb panorama of the surrounding hills and plantations, you can walk to the top of the picturesquely named single Tree Mountain, south of town off the Badulla road, in about 90 minutes.

    Mahakudugala Peak

    The peak offers a breathtaking view of the surrounding valleys.

    Distance from hotel: 14 km
    Travelling time: 45 minutes

    Kurundu Oya Falls

    The picturesque Kurundu Oya falls are the third tallest in Sri Lanka, with a drop of 189m.

    Distance from hotel: 25 km
    Travelling time: 1.5 hours

    St Clair’s Falls

    St Clair’s is perhaps Sri Lanka’s best known waterfall. It is located about 26 km from Nuwara Eliya on the Kotmale Oya and is a treat for nature lovers. According to legend, Sita Eliya Temple is believed to mark the spot where Sita, the heroine from the Indian epic Ramayana, was held captive by her abductor, King Ravana. Some people call this the only Sita temple in the world.

    The recently constructed complex, which is modeled on a modern south Indian temple, is set in idyllic countryside beside a clear stream. Next to it is another new temple dedicated to Hanuman, the monkey-god, who according to mythology was instrumental in rescuing Sita.

    "There is a rock on the opposite bank where Sita sat and meditated. Also, this ashoka forest is a clear indication that she came here when she was brought to Lanka," says GT Prabhakaran, who is in charge of the temple.

    Temple workers are keen to show visitors the spot where Sita bathed, the stone she sat on, and where she prayed. There is also a belief that at a particular point in the stream the water has no taste. "This is the spot she cursed. You cannot drink the water. Drink it further downstream," advises one temple worker. Hakgala Botanical Gardens were founded in 1860 by the eminent British botanist Dr GHK Thwaites, who was superintendent of the more famous gardens at Peradeniya, near Kandy.

    In 1860-1880 Hakgala was the site for experiments with cinchona, whose bark yielded quinine, widely used at that time as a remedy for malaria. This may have been the reason for the popularity of gin and tonic in these parts – quinine being the main ingredient of tonic water.

    The climate of the Hakgala area, whose mean temperature is around 16ºC, is perfect for temperate-zone plants, both ornamental and useful. These include conifers and cedars from Australia, Bermuda and Japan, and cypresses from the Himalayas, China and as far as Persia, Mexico and California. New Caledonia gave Hakgala a special variety of pine, and there are specimens of this genus from the Canary Islands as well.

    An English oak, introduced around 1890, commemorates the "hearts of oak" of Britain’s vaunted sea power. There is also an excellent specimen of the camphor tree, whose habitat is usually in regions above 12,000 m elevation. In the Rose Garden, you can experience the sights and scents of these glorious blooms in their infinite variety. From here it is a short stroll to the exotic sophistication of the Orchid House. A special attraction here is the variety of mountain orchids, many of them endemic to Sri Lanka.

    The fern’s delicate fronds conjure up visions of misty grottoes, lichen-covered stones and meandering streams. The secluded fernery at Hakgala lies in the shade of the Hakgala Rock, which is shaped like the jawbone of an elephant, from which it gets its name. Sri Lanka’s ferns are well represented here, as are those of Australia and New Zealand.

    The languid low-country lotus and water lily also float in serene loveliness, emerging from a background of floating leaves to evoke the calm of saffron-robed monks, white-clad devotees and flickering oil lamps. This misty grassland plateau is a National Park and UNESCO World Heritage Site. It sits at an elevation of more than 2,000 m (6,500 ft) about 20 km from Nuwara Eliya. There is a strange and mysterious silence about the place, and it has some excellent walks.

    From this plateau rise Sri Lanka’s second- and third-highest mountains: Thotupola Kanda (2,357 m) and Kirigalpota (2,389 m). The grassland is interspersed with patches of forest and some unusual vegetation that grows only at high altitudes. The trees are encrusted with lichens, and giant ferns and rhododendrons also flourish.

    The dense forests are home to deer, jackal, the shaggy bear-monkey, sambhur (a large deer) and the occasional leopard. The plains are also popular with birdwatchers.

    The most amazing feature of Horton Plains is World’s End, where the southern part of the plains drops almost vertically for 700 m. The ideal time to view this site is at dawn, when the mountains are free of mist and the sun is just rising.
  • OTHER

    Heritance Tea Factory is hardly a noisy scrum of activity, but if the weather closes in or you want an even quieter retreat, try our cosy Library, perched above the Hethersett Bar.

    Here you can settle in a cane chair to catch up with events in the daily paper. If you fancy some light holiday reading, there are shelves of bestsellers and a selection of magazines left by previous visitors; or you could devote some serious study to the history of Sri Lankan railways or local bird life! Internet corner

    Two computers in the lobby with high-speed broadband connection. Also offer printing, fax and photocopying services.

    Conference facilities

    Host small conferences or business meetings (up to 15 people) in theatre style. Also provides equipment such as overhead projector, TV, flip charts and computers. The following transportation for any preferred Excursion, visit etc.

    * 26 Seater Mini Coach
    * 9 Seater Mini Van
    As a hotel resident you have free access to our gym next to the spa in the basement. The gym contains two treadmills, two cycling machines, a step machine, a rowing machine and a selection of free weights.

    There are also showers and a changing room.